Contact Yakima

Customer service is a top priority at Yakima, and has been for over 25 years. We believe that success is not just satisfying the customer. Rather, it's leaving the customer with a great experience they will remember and want to tell their friends about.

Consumers

Got a specific question?

Check out our customer support tools, or get in touch by email (support@yakima.com) or phone: 888-925-4621, Option 2, from 7am-5pm Pacific Time M-F.

Online Order Support

Do you have a question about an order that you placed online? Please email us at orders@yakima.com or phone us at 888-925-4621, Option 2, from 7am-5pm Pacific Time M-F. If you are inquiring about the status of an order, please visit http://yakima.com/order/findorder/ and you will receive real-time updates on your Yakima order.

Existing & Future Customers

If you are the current or future owner of a Yakima rack, we’ve got answers to your questions:


Dealers

You have access to www.yakimadealer.com (registration required), where you can download forms, check stock, place orders, and much more! You can also call Dealer Service at 888-925-4621, Option 1, from 7am-5pm Pacific Time M-F.