Great Product and Customer Service
Review by Mark
After owning the bike rack for 4 years, I finally installed it except it was missing a part. I was able to make it work temporarily as I only had a short distance to drive and it worked out great. I then contacted customer service to ask if they could ship me the missing part and there was no problem. the customer service rep. was great. He got it shipped out right away, and best of all, there was no charge for it even though I have owned it for 4 years. This is a worry free bike rack. Easy to set up, durable (even with a missing bracket), and backed by great customer service! Would definitely buy from this company again!
Review by Maui Sunriders
We are a commercial company on Maui doing downhill bike tours from Haleakala volcano. We have been using Yakima Raptoraero Racks since 2001, going up the mountain with our vans carrying 14 bikes at the time. We virtually loaded and unloaded bikes on these racks thousands of times and never had any problem. Great product. Great company
Excellent bike rack!
Review by EEEK
We purchased a 2001 Coleman camper trailer and the custom Factory installed Round tube rack (76" long) with 4 Raptor bike mounts is fabulous and in excellent condition. Considering it's 10 years old, has been on the road all over Canada and the US and is mostly stored outside, there's not a spot of rust anywhere and all the plastic / rubber parts are in great shape. A little bit of TLC will keeps my rack in great shape for a Lifetime! Excellent product.
Good bike rack
Review by Luis L
Is great bike roof rack but the problem that I see there is not a lock for the rack itself, so I don't feel comfortable leaving the bikes unattended
Works, durability problems.
Review by Ralphalph
I have this product on a 2012 Chevy Equinox factory cross bars. It is nice and quiet, and holds a variety of bikes just fine. It seems unstable, but actually holds the bikes quite well (although they will move around particularly if you bars have a bend to them). The rack can also be moved forward and back quite a bit on the cross bars, so it is a good choice for hatchbacks or wagons where the rack is far back on the roof line and causes interference with the rear tires.
The problems I have with the rack are that it is actually quite difficult to install, and requires a fair amount of trial and error to get it just right. To lock the rack to the roof, it also requires an additional part, and an additional lock core (+~$40). This is not disclosed anywhere on the product description, and this locks only one of the mount points, making it defeatable. Finally, I have received (and returned) two of these racks due to a defect in the bolts that hold the clamp to the bar. These bolts rust at a high rate, covering the rack, the bike, and the roof of your car in a bright red/orange rusty dust, that is difficult to clean off. Not only this is a mess, but clearly Yakima used an inferior metal on this critical component. If you get one that does not do this (one of mine is fine), it is a fine piece of equipment, but you take a risk.
Great for mountain bikes
Review by Tyler
Takes a little time to put together because it's a unversal kit, so every car will be different. Intalled on my 2013 Subaru XV Crosstrek with the factory aero crossbars. Just flip the rear mount around and it fits perfectly. I have used 2 side by side with several different mountain bikes (26"-29", full suspension, hard tail, frames from 14"-22") and all fit just fine. It's very easy to adjust to different bikes becuase the down tube clamp can open so wide. And you don't have to pull the front wheel and look around for the caliper lock in your bag of bike stuff. Very happy with these racks
Great, light product
Review by jenny
The only criticism of the raptoraero is the fact that the actual rack cannot be locked to the crossbars of the vehicle. It would be good to be able to purchase lock cores in order to secure the actual rack itself to the vehicle.